Terms and Conditions of Use

The rules governing the use of our daily excursion booking service. Please read carefully.

1. Definitions and Service Purpose

This document ("Terms") governs the use of the website daytripsaustralia.com ("Service"), managed by EscursioniGiornaliere, which operates as an intermediary platform for booking daily excursions ("Tours") provided by selected third-party operators.

The Service consists exclusively of facilitating booking and payment. The execution of the Tour, its quality, safety, and logistics are the sole responsibility of the providing third-party operator. We are not the direct tour operator.

2. Acceptance of Terms and Registration

Accessing and using the Service implies full and unreserved acceptance of these Terms. To complete a booking, creating an account by providing accurate and up-to-date information may be required.

  • The user undertakes to maintain the confidentiality of login credentials.
  • We reserve the right to suspend or close accounts in case of violation of the Terms or fraudulent activity.
  • The minimum age to use the Service is 18 years.

3. Bookings, Payments, and Cancellation Policies

Bookings are made through our secure payment system. Prices are expressed in Euros and include VAT where applicable.

3.1 Confirmation and Modifications

The booking is considered confirmed only upon receipt of our confirmation email. Any changes to the date or participants are subject to availability and the policies of the operator.

3.2 Cancellations and Refunds

Cancellation and refund policies are clearly specified on the detail page of each Tour at the time of booking. In general:

  • Cancellations within 48 hours of departure: full refund.
  • Cancellations between 48 and 24 hours: 50% refund.
  • Cancellations within 24 hours: no refund.

Any refunds will be credited within 14 working days to the original payment method.

4. Liability and Limitations

We act as intermediaries. Our liability is limited to the accuracy of the information published on the site and the correct processing of the booking and payment.

  • Exclusion of Liability: We are not responsible for damages, injuries, losses, delays, or inconveniences arising directly or indirectly from the Tour provided by the third-party operator, from force majeure events, or from user actions/omissions.
  • User Obligations: The user is responsible for verifying they possess the necessary documents (e.g., passport, visa, health certificates) and for arriving at the meeting point at the scheduled time.
  • Insurance: It is strongly recommended that users take out adequate travel insurance covering cancellations, injuries, and medical expenses.

5. Intellectual Property and Content

All site content (texts, images, logos, graphics) is our property or that of our licensors and is protected by copyright laws. Unauthorized reproduction is prohibited.

Reviews and content provided by users ("User Content") remain the property of the user, who grants us a perpetual, non-exclusive license to use, modify, and publish them for promotional purposes on the Service.

6. Privacy and Personal Data

The processing of users' personal data is carried out in compliance with Regulation (EU) 2016/679 (GDPR) and as described in our Privacy Policy, which forms an integral part of these Terms.

7. Changes to Terms and Applicable Law

We reserve the right to modify these Terms at any time. Changes will be effective from their publication on this page. Continued use of the Service constitutes acceptance of the new conditions.

These Terms are governed by and interpreted according to Italian law. For any dispute relating to the interpretation or execution of these Terms, the Court of Rome shall have jurisdiction.

8. Contacts and Complaints

For any questions regarding these Terms, for legal matters, or to submit a formal complaint, you can contact us at the following details:

EscursioniGiornaliere
Address: Contrada Radio 369
Phone: +39 346 443 166
Email: info@daytripsaustralia.com

We are committed to responding to all legitimate communications within a reasonable timeframe.

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